Privacy Policy
Relievoa ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This policy explains what we collect, how we use it, and the rights you have. It is written to align with major privacy regulations, including the GDPR and the CCPA.
Information we collect
- Information you give us: name, shipping and billing address, email address, and phone number when you place an order or contact us.
- Payment information: processed securely by our payment providers. We do not store your full card details on our servers.
- Automatically collected data: basic browsing information such as device type, pages visited, and cookies, used to improve your experience.
How we use your information
- To process, fulfill, and deliver your orders.
- To send order confirmations, shipping updates, and tracking details.
- To respond to your support requests.
- To improve our website, products, and service.
- To send marketing emails only if you opt in — you can unsubscribe at any time.
Who we share it with
We share the minimum data necessary with trusted third parties who help us operate: payment processors, shipping carriers, and fulfillment partners. We never sell your personal data.
Data protection
Our website runs on secure, encrypted (HTTPS/SSL) connections, and we apply reasonable safeguards to protect your information.
Your rights
You may request to access, correct, or delete your personal data, or opt out of marketing, at any time. Email support@relievoa.com and we'll respond within 30 days.
Cookies
We use cookies to keep your cart working and to understand site usage. You can disable cookies in your browser settings, though some features may not work as intended.
Contact
Relievoa, Villa 70, Street 65, Al Shamkha 14, Abu Dhabi, United Arab Emirates — support@relievoa.com.
This policy may be updated periodically; the latest version always appears on this page.