Terms of Service

Welcome to Relievoa. By accessing our website and placing an order, you agree to the following terms. Please read them carefully.

1. Use of our website
You agree to use this website lawfully and not to misuse it, attempt to disrupt it, or infringe on our rights or those of others. You must be at least 18 years old, or have the consent of a parent or guardian, to make a purchase.

2. Products and pricing
We do our best to display products, descriptions, and prices accurately. All prices are in US Dollars (USD). Should an error in price or description occur, we reserve the right to correct it and to cancel any affected order, with a full refund where payment was already taken.

3. Orders
Your order is an offer to purchase. We reserve the right to accept or decline any order — for example, if an item is unavailable or if we suspect fraud. Where we decline, any payment taken is refunded in full.

4. Payment
Payment is required at the time of purchase through our secure checkout. See our Payment Policy for accepted methods and security details.

5. Shipping, returns and refunds
Delivery, returns, and refunds are governed by our Shipping & Delivery Policy and our Refund & Return Policy, which form part of these terms.

6. Intellectual property
All content on this website — text, images, logos, and design — is the property of Relievoa or its licensors and may not be copied or reused without written permission.

7. Limitation of liability
To the extent permitted by law, Relievoa is not liable for indirect or consequential losses arising from the use of our website or products. Our total liability is limited to the value of the product purchased.

8. Governing law
These terms are governed by the laws of the United Arab Emirates.

9. Contact
Relievoa, Villa 70, Street 65, Al Shamkha 14, Abu Dhabi, UAE — support@relievoa.com.